A guide to hiring and onboarding staff remotely in 2020

  • Remote-friendliness in our company DNA
  • A cloud-based tech stack that supports our team wherever they’re working
  • Remote-first operations (meetings, collaboration, working styles)
  • Remote hiring and onboarding processes

Our remote hiring process in PieSync’s marketing team

Phase 1: Screening

  • Look at LinkedIn instead of a document-based CV
  • Send a screening questionnaire
  • Focus on actual work experience and portfolio
  • Have a quick review of their digital presence

Phase 2: Interview

  • Schedule a video interview with skills and personality questions
  • Look at their approach to answering and asking questions
  • Shortlist for honesty, willingness to learn new things, and an open communication style

Phase 3: Follow up

  • Have a more detailed look at their digital footprint and portfolio
  • Give the candidate a skills-based task and deadline to narrow down the shortlist
  • Schedule a video call with another colleague if decision making is difficult
  • Connect them to HR to make an offer

Onboarding remote hires

  • Ask everyone to create a “Working With Me” guide. Everyone in our marketing team has created their own Google Doc to share how they like to work, receive feedback, schedule meetings, and a bit more about themselves. Some of our team members also include personality test results here to help their colleagues understand them better.
  • Set boundaries. Managers don’t want to be working outside of usual office hours, and nor do our team members. We encourage our team to set up “Do Not Disturb” schedules in Slack and respect those boundaries when someone is done for the day.
  • Streamline access to our tech stack. To help a new hire get started as easily as possible, we use LastPass to smoothly pass over all of the credentials they need to access the right tools for their role. Remember to pair this with documentation in your wiki or some 1–1 training with their new colleagues to show them the ropes.
  • Use automation to build team culture. Automation doesn’t mean making things impersonal. Rather, it can bring your team closer together. Here are some of the ways we use automation to strengthen our team culture.
  • Communicate the cues you’d use in an office. When you’re working in the same place, it’s easy to pick up that someone doesn’t want to be disturbed if they’ve got headphones on. That’s not so easy when you’re working remotely. However, with Slack it’s easy to make up for it with helpful digital signals of what you’re up to and if you’re available to chat.

Making remote work a success

Freelance Technical SEO Consultant. Previously @Zapier @Monster. Internet ninja. Food lover. Certified introvert. Music advocate. World Traveler.

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Asad Zulfahri

Asad Zulfahri

Freelance Technical SEO Consultant. Previously @Zapier @Monster. Internet ninja. Food lover. Certified introvert. Music advocate. World Traveler.

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